Returns & Exchanges

At Scholl, we want you to be completely satisfied with your purchase. If your shoes aren't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack Your Items

Place the unworn footwear in its original packaging, ensuring all tags are attached and the box is securely sealed for transit.

3

Attach the Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand over your package to the designated courier location and keep your tracking receipt; your refund will be processed once our warehouse inspects the goods.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing